In pursuit of our goals of safety, quality, affordability and convenience, we have established a multi-faceted customer care policy.


Exceptional Customer Service

We pride ourselves on delivering excellent customer service with as much accessibility as possible. If you have any questions at all, or would like to place an order, you are encouraged to contact us by toll-free phone 1-800-891-0844 or email


Top Safety and Quality Standards

North Pharmacy employs dedicated, professional licensed pharmacists to ensure that each and every order is reviewed before it is dispensed for the safety and health of our customers. At North Pharmacy, your health is our top priority.


Guaranteed Lowest Prices

At North Pharmacy, affordability is our specialty. If you see a lower priced prescription product at a different recognized, licensed, mail-order pharmacy, just let us know, and we will match that price.

This policy is valid under the following criteria.

  • The guaranteed lowest price is only in effect at the time of sale.
  • will match the current advertised price only.
  • Referenced products must be identical and authentic in brand and size. They must come from the same manufacturer, country of origin, strength, and quantity.
  • Referenced products must be available at the time of sale.
  • Referenced pharmacies must be licensed mail order pharmacies with membership in the Canadian International Pharmacy Association.
  • Referenced products must be new. No used, expired, or pre-expiry products will be eligible.
  • Price matching is only handled over the phone.